No-no Returns
Amazon is known for great customer service, but even Amazon has a no-return policy on some products:
• customized/handmade products (unless there is damage, defect or error, such as misspellings)
• digital music downloaded from the Amazon Digital Music store
• fresh flowers (but may be refundable)
• gift cards
• groceries (including AmazonFresh and Prime Pantry items, though refunds or replacements are possible in cases of spills or spoilage)
• hazardous materials including flammable liquids or gases
• live insects (Amazon sells everything from ladybugs to Madagascar hissing cockroaches)
• live plants (but may be refundable)
• pet food (but may be refundable)
• prepaid game cards (for World of Warcraft, Xbox 360 Live, Wii Points, etc.)
• prepaid phone cards
• software and game downloads, as well as other digital purchases from the Amazon Appstore
• theme park tickets
• videos downloaded from the Amazon Video store
• wine (but may be refundable or replaceable)
After reading the list, I understand why most are excluded from the return policy. Some items are on this list are probably because they are often subjects of fraudulent activity and refusing returns minimizes that activity.


Book Clubbing?
If you are thinking about starting a book club or revitalize an already established club, Amazon has a few suggestions for you.
Their blog post of novels to jump-start your book club include several popular titles.


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